My order
What is happening now?
A simple checklist so you always know the next step.
You chose tests
Your panel is saved in the cart.
We checked your state
We confirm lab ordering is available before payment.
Authorization included
Provider authorization is handled automatically where required.
Order ready to prepare
Your lab order can be prepared without a doctor visit.
Payment complete
The cash price is paid before the lab visit.
Sent to lab
The lab network receives your order.
Ready for visit
Your instructions are ready.
Blood draw done
The lab confirms collection.
Results received
Your results are added to your account.
Checked for next steps
Important items are flagged clearly.
Ready to view
You and your loved one can review results.
Extra help
Extra help from concierge
Appointment scheduled
A real person confirms the lab location, fasting needs, and appointment time.
Draw completed
Partner lab confirms the blood draw or specimen collection was completed.
Results ready
Results are ready with plain-language notes and next-step guidance.